Customer service at Luko: in search of the stars
Our ambition? To offer you the best possible service: available, fast and caring. And to achieve this, we measure our customers' satisfaction as closely as possible, using various indicators.
A customer service that really cares
Every time a conversation is opened or a claim is closed, we look at how long it took us to get you a solution, but also at the quality of the response we gave you. And every month, we share our performance numbers with you below.
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