Hello, Luko ?

"Please wait a few moments, a counselor will take your call". Does that sound familiar? Don't worry, it's only a bad memory. Luko is 100% digital and that changes everything.

Finally a real customer service

100% digital to ensure the quality and efficiency of our services

2 minutes

To get an answer. Did we mention we are super fast?

7 days a week

Availability, at times that suit you.

No salesforce

We are here to help you, not to sell you optional guarantees

Answers and solutions at lightning speed

Let's chat

No need to go and make yourself a coffee, we will have answered you before. We answer you in less than 2 minutes during our opening hours:

  • From 8am to 9pm on weekdays
  • From 10am to 8pm on weekends

We will do our best to provide a live solution as soon as possible.

Let's exchange by mail

We will answer you the same day during the week, and on Monday if you send us an email during the weekend.

A damage? Over here.

Getting help for a claim is simple.


Download the Luko app for iPhone or Android.


Describe what happened via the application: this is the same as reporting a claim.


Follow the steps indicated in the app.


And... that's it. Go back to your daily routine, we'll take over from here.

Tell me more about claim management

Would you like to talk about Luko in the press?

Please contact our communication department

Want to tell us something?

Write to the founders

Your opinions and suggestions are precious. Share them with Benoît and Raphaël: they take time every day to read your words and they really answer them.

You have a hidden talent and want to join us?

Contact us, we look forward to meeting you!

Looking for simple and effective insurance? You've found it.